Head of Counter Fraud Learning & Development

Job summary

The Head of Counter Fraud L&D is a critical leadership role responsible for the design, delivery, and assurance of learning products to build capability in managing fraud, bribery and corruption across the public sector.

Job description

1. Strategic Leadership & Vision

• Work with the Deputy Director and Strategic Technical Advisor to implement the vision for counter fraud learning and develop strategic aims to be implemented across multiple organisations.
• Lead and manage a team of learning specialists across multiple locations, building a high-performance culture and delivering through others.
• Develop, design, and establish new products, processes, and services from inception to operational rollout.

2. Senior Stakeholder Relationships

• Working closely with very senior (SCS1 and SCS2) fraud leaders and senior law enforcement leaders as a credible source capability insight.

3. Learning & Development Delivery

• Oversee the end-to-end development, design, and delivery of high-quality learning and development products.
• Lead the assurance of learning programmes, learning providers and awarding body content, ensuring high quality standards are maintained.
• Develop and maintain technical documentation to support L&D delivery such as curricula for each counter fraud discipline aligned to professional standards.
• Continuously improve the counter fraud learning offer by engaging with individuals and organisations and reviewing relevant MI.

4. Operational & Contract Management

• Manage third-party suppliers and specialist contractors, responsible for contract management to ensure value for money and delivery excellence.
• Navigate and utilize emerging technologies, maintaining a high-level understanding of AI and its impact on the capability and assessment field.
• Ensure the team operates within capacity while managing the delivery risks associated with a high-pressure environment.

5. Wider Counter Fraud Stakeholder Engagement

• Build and maintain positive relationships with internal and external colleagues across a wide range of organisations and sectors to understand L&D needs and the latest best practice.
• Use excellent written and verbal communication skills to influence senior leaders and represent the PSFA’s and GCFP’s capability interests.

Person specification

Essential Criteria:

Technical Expertise

• Counter Fraud Experience: Deep knowledge of counter fraud and economic crime in more than one GCFP discipline, with experience leading in such an environment.
• L&D Professionalism: Proven experience in the development, design, and delivery of complex learning products and accreditation frameworks.
• AI & Future Trends: An understanding of Generative AI’s impact on capability assessment and professional development.

Leadership & Management

• Strategic Implementation: A track record of setting a vision and successfully implementing capability strategies across organisational boundaries.
• The Gravitas to come across as a credible expert capable of advising and supporting the development of senior leaders.
• People Management: Experience in leading teams remotely and across multiple geographic locations.
• Supplier Management: Commercial acumen in managing third-party contracts and ensuring high standards of service from delivery partners.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Technical skills

We'll assess you against these technical skills during the selection process:

• Presentation

Benefits

Alongside your salary of £69,308, Cabinet Office contributes £20,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Application process

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:59 on 27/08/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Our online test supplier will be performing scheduled maintenance between 16:00 and 19:00 on the 23/08/2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

You will also be required to submit a CV and a personal statement (750 words) linked to the essential criteria. Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be undertaken using the CV against the lead criteria, which is Strategic Implementation.

Selection pro