ENVIRONMENTAL HEALTH OFFICER – AR

ENVIRONMENTAL HEALTH OFFICER

JOB PURPOSE

Manage a caseload of reactive/disrepair cases

MAIN DUTIES AND RESPONSIBILITIES

• Efficiently and proactively manage a case load of complex cases, this will include service of notices and robust enforcement decisions.
• Attend tribunal when notices are appealed
• Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome.
• Investigation of service requests and use of appropriate enforcement action in line with the departmental enforcement policy and other relevant guidance.
• Prepare appropriate specifications, reports, notices, schedules and other related documentation and serve CPN’s for failure to comply with notices where appropriate.
• Ensure appropriate and timely responses to all correspondence, complaints and enquiries from the service users, stakeholders, senior officers within agreed timescales and in line with Camden’s Customer Care Standards.
• Knowledge of Flare/Civica app is an advantage

WORK CONTEXT

• Although office-based, the role will involve lone working in a diverse range of environments,which can be potentially hazardous or sensitive in nature.
• A thorough understanding & adherence of the Council’s Health & Safety Policy & guidance is imperative. You will know how to handle a wide range of situations and be prepared to receive advice and training to enhance your skills.

ESSENTIAL QUALIFICATIONS/REQUIREMENTS

• BSc or Diploma in Environmental Health and be eligible for EHORB registration as an EHO.
• At least 2 years of experience working within Environmental Health Housing
• Have a detailed knowledge / understanding of the legislative framework relevant to the team and its application to casework.
• Must have extensive experience in making robust enforcement decisions and taking enforcement action under part 1 of the Housing Act 2004
• Must have experience and confidence to deal with challenging landlords and tenants.