Birmingham Admin Officer

Admin Officer (AO)

Location: Aqua House, 20 Lionel Street, Birmingham
Pay Rate: £15.46 per hour
Hours: 37 hours per week, Monday to Friday
Working Pattern: 9:00am - 5:00pm
Contract Length: 8 Months
Security Clearance: Basic DBS Required- Provided by Brookstreet

About the Role

We are currently recruiting for an Admin Officer (AO) to join a busy Civil Service team based at Aqua House, Birmingham. This is an excellent opportunity for an organised and proactive administrator looking to gain valuable experience within a government department.
As an Admin Officer, you will provide essential administrative support, helping to ensure the smooth running of day-to-day operations. You will work closely with colleagues and senior staff, maintaining records, handling enquiries, and supporting the effective flow of information across the organisation.

Key Responsibilities

• Maintaining accurate records and databases
• Handling enquiries from the public and internal stakeholders via telephone, email, and in person
• Providing administrative support to senior staff and wider teams
• Processing and managing documentation in line with departmental procedures
• Supporting effective communication and information sharing across the organisation
• Ensuring records are stored and maintained accurately and confidentially
• Assisting with general office administration and business support activities

Skills & Experience

We are looking for candidates who can demonstrate:

• Previous administrative or office-based experience
• Strong organisational and time management skills
• Good written and verbal communication skills
• Ability to work accurately with attention to detail
• Experience using Microsoft Office applications
• Ability to manage workload effectively and meet deadlines
• A professional and customer-focused approach

Training

• Full on-the-job training will be provided
• No holiday restrictions during the training period
• No travel required for training

Additional Information

• Criminal convictions will be reviewed on a case-by-case basis.
• Basic DBS clearance is required prior to appointment.
• The role may be extended following the initial assignment period, subject to business requirements.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.