Member Capability Manager (Ref: 21020)

Job summary

This position can be based at 10 South Colonnade, Canary Wharf, London, E14 4BB, National

Job description

Thank you for showing an interest in this role.

The Parole Board is an independent court-like body that is responsible for carrying out risk assessments on prisoners to determine whether they can be safely released into the community. We do that with great care and public protection is our top priority.

The Board is made up of about 230 members of secretariat staff and approximately 380 Members who make decisions on risk and hold hearings at prisons around the country.

Job Title

Member Capability Manager

Department

Capability Function

Team

Capability

Job Grade

HEO

Number of Posts

1

Reports to

Senior Member Capability Manager

Job Purpose

This role supports the planning and delivery of member training and accreditation programmes, to ensure the Parole Board has the capability to meet casework demands.

Working closely with the Senior Capability Manager, you will help ensure that Board members are equipped with the knowledge, skills and accreditations required to perform their roles effectively.

You will be responsible for managing the delivery of core member accreditation programmes - New Member Induction (NMI) and Member Case Assessment (MCA), including the Practice and Quality Development Programmes.

Supported by a team of two Executive Officers, you will oversee programme administration, member progression, stakeholder engagement and data reporting to ensure members successfully achieve accreditation within agreed timeframes.

You will work collaboratively with colleagues across Capability, Operations and Capability Standards teams to support the development of members and contribute to the delivery of the Parole Board Business Plan.

Scope of Responsibilities:

Primary responsibilities:

• Support the delivery of member capability programmes

• Coordinate and deliver core accreditation programmes, including in person training events

• Manage member progression through MCA and NMI programmes, ensuring members are supported to achieve accreditation within set timeline.

• Support the planning and delivery of Practice Development and Quality Development programmes.

• Monitor, analyse and report on accreditation progress and capability data

• Manage a team of 2 Executive Officers.

Person Specification

Essential

• Experience delivering training and managing events.

• Strong organisational and planning skills with the ability to respond flexibly to changing priorities.

• Experience of supporting organisational capability

• Excellent communication and relationship-building skills.

• Ability to develop, analyse and report on data records (including Excel data).

• Good working knowledge of Microsoft Office applications.

• Strong written communication and report-writing skills.

• Approachable and collaborative

Desirable

• Working with Parole Board members or similar membership organisation

• Understanding of the parole process

• Understanding of the delivery requirements of the Parole Board

Main Duties:

Strategy

• Contribute to a capability strategy for all members.

• Provide relevant and accurate capability data to the Senior Member Capability Manager to facilitate long term planning for the Board.

• Promote an organisational culture of transparency, fairness and independence.

Capability and Accreditation

• Coordinate the delivery of MCA and New Member Induction accreditation programmes.

• Monitor and support members' progression through accreditation pathways, identifying and addressing barriers where appropriate.

• Act as a key point of contact for members undertaking accreditation programmes.

• Maintain accurate records of member progression, accreditation outcomes and capability data.

• Produce regular reports and management information on capability and accreditation activity.

• Identify trends, risks and issues relating to member progression and escalate appropriately.

• Support the continuous improvement of accreditation and development programmes.

Delivery Core Member Accreditation Programmes

• Support the planning, delivery and continuous improvement of core member training and accreditation pathways:

o New Member Induction

o MCA training.

• Coordinate programme logistics, communications, materials and evaluations.

• Support the implementation of MERC’s directions on training content, delivery and evaluation of training and events.

• Gather and analyse participant feedback to support continuous improvement.

• Lead EOs to provide administrative support for Practice Developers and Training facilitators in delivering the programmes.

• Work closely with colleagues across Capability and Quality teams to ensure development programmes meet organisational needs.

Relationship Building

• Build trusted and productive relationships with Parole Board members.

• Work closely with the Senior Capability Manager, Member Capability Standards team and Training Co-ordinator.

• Work closely with the other Capability Manager (HEO) understanding each other’s designated areas of responsibility to build resilience.

• Work closely with the Standards team to share learning and outcome reports where appropriate

• Support members, facilitators, practice developers and quality developers throughout delivering accreditation and development programmes.

• Maintain effective working relationships with internal and external stakeholders to support delivery of learning and development activities.

Management

• Line manage up to two Executive Officers.

• Support staff development through regular coaching, feedback and performance management.

Other

• Undertake other duties appropriate to the grade as required by the Senior Capability Manager, Head of Capability, COO or CEO.

Behaviours

This will be a mixed behaviours and strengths interview. We'll assess you against these behaviours during the selection process:

• Changing and Improving

• Managing Effective decisions

• Developing Self and Others

• Communicating and Influencing

Application stage :

1) Behaviours 250 words each:

Developing Self and Others

2) Statement of suitability (up to 500 words)

Referring to the Person Specification, please explain how your skills, knowledge and experience make you a suitable candidate for this role.

Interview stage:

1) Behaviours:

Changing and Improving

Making effective decisions

Communicating and Influencing

2) Strengths

3) Presentation

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing

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