Business Support Assistant

Why join us?

Heron Hall Academy is an ambitious, eight-form entry mixed secondary school and a proud part of North Star Community Trust , a family of schools built on the belief that we are Stronger Together. The Trust plays a vital role in the communities it serves, creating real, lasting change through education, opportunity and support.

At Heron Hall, we share the Trust’s vision - to help every child succeed at school and in life. We live by the values of Education, Community, Opportunity , ensuring every pupil receives an excellent education, feels part of a strong and caring community, and has the chance to grow into a confident, well-rounded individual. As soon as you enter Heron Hall, you feel the pride, purpose and unity that define us. Our high standards and inclusive culture ensure that every pupil is supported, challenged and inspired to reach their full potential. We believe in every child and together, with North Star Community Trust, we help them believe in themselves.

About the role

We are looking for a friendly, organised and proactive Business Support Assistant to join Heron Hall Academy. You will play an important role in providing a welcoming and professional reception service, while supporting the smooth day-to-day running of the academy.

Working closely with colleagues, pupils and families, you will provide administrative support across admissions, attendance, finance, family communications and general office operations. You will be a key point of contact for parents, carers and visitors, helping to ensure a positive experience for everyone who interacts with the academy.

What we are looking for

We are looking for someone who is organised, professional and approachable, with excellent communication and administrative skills. You will be confident working with pupils, parents, carers, staff and visitors and able to remain calm and solution-focused in a busy school environment.

You should have:

• GCSEs in English and Maths at Grade 4 (C) or above
• Experience providing administrative support in a busy office environment
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft 365
• Excellent organisation, accuracy and attention to detail
• The ability to manage competing priorities and meet deadlines
• A good understanding of safeguarding, data protection and confidentiality
• A collaborative and proactive approach, with the ability to build positive relationships across the academy community

What we offer

We are committed to being a supportive, caring and rewarding place to work and learn, and to being an employer of choice. A full overview of our offer, including staff benefits, our People Plan and what our staff say about working with us, can be found in the supporting documents attached.

Apply Now

Shortlisted candidates may be invited to interview before the closing date. Early applications are strongly encouraged, as the vacancy may close early. Refer to our Application Process supporting document for more information. We do not accept CVs. All applications must be submitted via My New Term.

Safeguarding statement

We are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. As part of our recruitment process, the successful candidate will be required to undergo safer recruitment checks, including enhanced clearance through the Disclosure and Barring Service (DBS) and any other pre-employment checks relevant to their role.

Equal opportunities

We are committed to fostering a positive and inclusive working culture that reflects our Trust's ethos of being ‘Stronger Together.’ The Trust is committed to promoting equality of opportunity for all. It aims to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

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