Business Centre Support Assistant

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Our preferred method of receipt of application is via the online application form.

Should you have any difficulties downloading the application pack email [email removed].  CVs will not be accepted.  Please specify which post you are applying for on your application form.

Employer: Harborough District Council

Salary: Grade 3 - £26,403 to £27,254 (pro rata).  Actual pay £11,417-11,785 (pay award pending)

Location: Harborough Innovation Centre, Market Harborough, Leicestershire (Office based)

Contract: Permanent

Working Pattern: Part Time – 16 hours

Hours: Part time post – Monday & Tuesday, 8 hours per day (16 hours per week)

We are looking for a part-time, Monday & Tuesday (2 days/16 hours per week) Business Centre Support Assistant to provide front of house services at Harborough Innovation Centre.

Harborough Innovation Centre (HIC) provides support services to start-up and growing businesses in the Harborough district.  As the first point of contact for our residential businesses and visitors using our flexible workspaces, meeting and conference rooms, you will work as part of a friendly and dedicated team delivering first class, professional customer service. Ensuring all enquiries are processed to the required performance standards and complying with the Council’s policies & procedures are key responsibilities of this post.

Applicants should have previous experience in administrative and clerical roles and possess excellent customer service and relationship management skills.

Key responsibilities include providing a professional telephony and mail-handling service on behalf of businesses based at the Innovation Centre, coordinating meeting rooms and events, including hospitality arrangements, and providing support within our busy café when required.

The successful candidate will also be responsible for supporting marketing and business promotion activities using social media platforms. Experience of financial administration, including the processing of purchase orders and invoice payments.

Candidates should be organised, flexible, and capable of managing a varied workload in a fast-paced environment while maintaining a high standard of customer service.

Flexibility will be required to cover holidays and sickness.

The closing date for receipt of completed applications is provisionally Monday 24th August 2026 at 9:00am however, the closing date will be brought forward if we receive sufficient applications prior to that date so we encourage you to apply as soon as possible.  Interviews will be held on 10th & 11th September 2026.

Desirable criteria from the person specification may be used for sifting purposes. 

Find out more about the benefits of working at Harborough District Council at Benefits of working for us | Working for HDC | Harborough District Council.