Court Usher

Operational Support Officer (including usher duties)
Location: Preston (Sessions House), PR1 2PD

* Pay rate: £13.25 per hour
* Working pattern: Monday to Friday, 9:00-17:00 (37 hours per week), fully office based
* Training: provided and ongoing while in post
* Enhanced DBS clearance required (costs covered by the hiring process)

If you're someone who enjoys helping people, keeping things running smoothly, and bringing calm professionalism to a busy environment, this could be the role for you. Our Client is hiring for a reputed client to support the day-to-day operation of court hearings and provide essential front-of-house and administrative assistance.

What you'll be doing:
* Welcome all court visitors, including judiciary, juries, solicitors and barristers, police officers and members of the public
* Call people into court and manage access to hearings in priority order, coordinating with Court Clerks and Legal Advisers
* Liaise with the Witness Service as needed, and provide helpful information about proceedings
* Escort court users in and out of the building, including swearing oaths where required
* Keep parties informed about changes such as courtroom and hearing times
* Collect, deliver and manage court files and bundles, ensuring the judiciary and clerks have the right papers
* Prepare rooms for hearings, trials, tribunals, meetings and ensure rooms are cleared at the end of the day
* Arrange and support court hearings, including navigating hearings via video link (onsite and remotely)
* Assist members of the public with general queries when they attend
* Complete general administration: filing, printing, data entry, typing, and handling incoming/outgoing post
* Prepare papers and files for hearings and meetings, and produce court documents
* Create and update records on internal systems
* Draft standard letters and documents
* Clerking support for Civil and Family Courts, tribunals and hearings

What you'll bring:
* Confidence dealing with the public in a professional, respectful manner
* Ability to remain organised and attentive in a fast-paced court environment
* A careful, accurate approach to document handling, data input and record updates
* Strong communication skills when giving updates and supporting colleagues
* Willingness to help across court duties both inside and outside of hearing times
* Comfort supporting proceedings including preparation and room set-up

Apply now to join a supportive team and help ensure court days run efficiently-your professionalism and attention to detail can make a real difference to colleagues and court users alike.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.