Patient Care Coordinator

Role: Patient Care Coordinator

Location: Brighton & Hove

Hours: Mondays and Fridays, with additional ad hoc shifts available

Pay: £12.71 per hour

Contract: Temporary

An excellent opportunity has arisen for a Patient Care Coordinator to join one of our longstanding clients, a busy healthcare organisation in Brighton & Hove.

This is a fantastic temporary opportunity for an experienced Patient Care Coordinator with EMIS Web experience to support a busy healthcare team. You will be the first point of contact for patients, delivering excellent customer service while ensuring the smooth running of appointments and day-to-day administrative processes.

Benefits

• Weekly pay
• Flexible temporary work with additional ad hoc shifts available
• Opportunity to work within a friendly and supportive healthcare team
• Immediate start available

The Requirements

• Previous experience using EMIS Web is essential
• Previous experience within a GP practice or healthcare setting
• Strong administration and IT skills
• Professional and confident telephone manner
• Excellent communication and customer service skills
• Ability to handle confidential and sensitive information
• Organised, reliable and able to work under pressure
• Available to work every Monday and Friday
• Current DBS certificate is advantageous

The Role

• Welcome patients and respond to enquiries professionally
• Answer incoming telephone calls and deal with patient queries
• Book, amend and cancel patient appointments
• Maintain and monitor the appointment system
• Signpost patients to the appropriate healthcare professional or service
• Enter and update patient information using EMIS Web
• Process emails, correspondence and patient registrations
• Support clinical and administrative colleagues with day-to-day tasks
• Maintain accurate, confidential patient records
• Deliver a friendly, professional and efficient service at all times

If you’re keen to join an exceptional team offering flexible temporary work within a supportive healthcare environment, then please apply to this Patient Care Coordinator role below or call Chloe McCausland on [phone removed] between 8:30am – 5:00pm.