Customer Director (Off Trade)

We are seeking a dynamic and results-driven Customer Director (Off Trade) to lead our off-trade sales strategy and drive growth across key retail channels. In this pivotal role, you will be responsible for developing and executing comprehensive account management strategies, ensuring that we meet and exceed sales targets while building long-lasting relationships with our retail partners. You will oversee a team of sales professionals, providing guidance and support to optimize performance and achieve collective goals. Your ability to analyze market trends and customer insights will be essential in identifying new business opportunities and enhancing our product presence in the off-trade sector.

As the Customer Director, you will collaborate closely with cross-functional teams, including marketing and supply chain, to ensure alignment on promotional strategies and product launches. You will be expected to monitor and report on sales performance metrics, leveraging data to make informed decisions that drive profitability. Additionally, you will represent the company at industry events and trade shows, showcasing our brand and establishing connections that foster business growth. Strong leadership skills, coupled with a strategic mindset and a passion for customer engagement, are crucial for success in this role.

The ideal candidate will have a proven track record in off-trade sales management, with a deep understanding of the retail landscape. Exceptional communication and negotiation skills are essential, as well as the ability to inspire and motivate a diverse team. A bachelor’s degree in business or a related field is preferred, along with several years of experience in a similar role. If you are ready to take on this exciting challenge and make a significant impact in the off-trade market, we would love to hear from you.