Soft Services Supervisor

We are seeking a dedicated and proactive Soft Services Supervisor to join our dynamic team. In this role, you will oversee the delivery of soft services, including cleaning, waste management, and security, ensuring high standards of service are maintained across all facilities. You will be responsible for supervising a team of staff, providing training and support, while also managing day-to-day operations to ensure compliance with health, safety, and environmental regulations. This position requires effective communication skills to liaise with clients, staff, and external vendors, ensuring that all services are delivered efficiently and to the highest quality.

Your key responsibilities will include developing and implementing service delivery plans, conducting regular inspections, and addressing any issues that may arise. You will also be tasked with maintaining accurate records of service performance and ensuring adherence to budgetary constraints. As a Soft Services Supervisor, you will play a vital role in fostering a positive working environment, encouraging teamwork and motivation among your team members. Additionally, you will be involved in recruitment and scheduling of staff to ensure adequate coverage and service consistency.

The ideal candidate will have previous experience in a supervisory role within the facilities management sector, a strong understanding of soft services operations, and a commitment to delivering exceptional customer service. Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously are essential. If you are a motivated individual looking to make a significant impact in a vital role, we would love to hear from you!