Customer Service advisor

Cactus Search · Newcastle upon Tyne, Tyne and Wear

Customer Service advisor at Cactus Search, based in Newcastle upon Tyne, Tyne and Wear, paying £26,500 per annum. This is a permanent role with hybrid working.

Salary
£26,500 per annum
Location
Newcastle upon Tyne, Tyne and Wear · Hybrid
Contract
Permanent
Posted
2 weeks ago
Closes
15 Aug 2026
Sector
Customer Advisor

33% below the typical rate for customer advisor

Reference 804103154

About the role

Customer Service Advisor (Telephone Based) - 9am till 5pm

12 weeks months onsite Training, then Hybrid 3 days at home per week.

Newcastle City Centre | 💰 £26,500 | 🕘 Monday–Friday, 9–5

Join a global financial services brand in a modern, open-plan office right in the heart of Newcastle. This is a permanent opportunity from day one, perfect for someone who enjoys helping people and delivering great service over the phone.

What you’ll be doing:
  • Handling inbound customer calls
    • Providing support, guidance, and solutions
    • Delivering a high-quality customer experience every time
What’s on offer:
  • £26,500 salary
    • 3 months full training onsite, then hybrid (2 days in office)
    • 26 days holiday + bank holidays
    • Excellent pension scheme
    • Clear progression within a global business
If you’re confident on the phone, customer-focused, and looking for a stable role with real growth potential—this could be the one for you.

Reference: 804103154 · Posted 2 weeks ago · Closes 15 Aug 2026 · Listed via Cactus Search

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Salary £26,500 per annum
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