Travel Planner Specialist

Job Title: Travel Planner Specialist

Location: London and Midlands – Hybrid (plus travel as required)

We are Strata!

Imagine being part of a fast and exciting brand experience agency whose clients include specialists in new technology, creators of some of the most stunning electric vehicles on the planet, financial institutions, and global leaders in pharmaceutical solutions. As an agency, we elevate these brands and make them heard through immersive and memorable virtual and face 2 face experiences.

As a people-first business, we encourage ambition, support and reward. We’re always listening and open to your ideas, just as we do with our clients.

Our name? It’s Strata, an agency on a mission to be the very best. This means we always want to hear from the very best creative and intelligent souls who genuinely believe that every moment matters.

Job Overview

The Travel Planner Specialist designs and coordinates tailored travel and event arrangements, managing logistics, suppliers, budgets, and client communication to deliver seamless, high-quality travel experiences from planning through execution.

Responsibilities

• Liaising with travel suppliers and key client contacts

• Managing delegates, including post-event reporting

• Managing event registrations

• Preparing event reports for clients and the production team

• Creating joining instructions (distributed via the registration system)

• Creating and testing email communications, joining instructions, invitations, etc. and monitoring event registration inboxes and actioning responses

• Responding to ad hoc client press requests/enquiries, manning event hotlines, and answering queries

• Collating and updating detailed registration reports for clients

• Preparing all on-site event reports

• Creating rooming lists, flight manifests, transfer manifests, etc.

Data management and reporting

• Managing and maintaining event registration websites

• Producing and distributing communications such as invitations, joining instructions, and personalised itineraries

• Preparing welcome pack materials

• Managing ground transport, including airport and VIP transfers

• Managing accommodation

• UK-based venue sourcing, negotiation, and contracts

Managing budgets, payments, POs and invoicing

• ·Creating budgets and handling invoicing