Sales Coordinator

Sales Coordinator

Swadlincote

Office Hours, Monday to Friday (37.5 hours per week)

Up to £25,000 per annum

Permanent Opportunity

Company Overview:
Due to continued growth and expansion, our prestigious client is currently looking to recruit a Sales Coordinator on a permanent basis. This is a fantastic and rare opportunity to join a local employer on a permanent basis. If you are currently looking for a new opportunity and strive to provide the highest levels of customer support, then this is the role for you!

Benefits:

• Monday to Friday opportunity
• Straight permanent opportunity
• Cycle to work scheme
• Health & wellbeing scheme

Role Overview:

• To process orders within agreed time frames and following company procedures.
• To provide excellent customer service and to adopt the “go the extra mile” policy to ensure customer satisfaction.
• Monitor deliveries and where necessary track these and advise customers in the correct manner.
• To be able to deal effectively and efficiently with queries and correspondence in a polite and professional manner.
• Monitor, respond and archive all email correspondence.
• To be proactive in identifying potential sales opportunities via Website enquiries.
• Following up on leads and supporting the online business.
• Completing and submitting all related paperwork and the provision of other information as requested.
• To ensure accuracy in all paperwork, including daily filing.
• Maintain records of customer discounts and monitor monthly promotions.
• To develop productive working relationships with colleagues.
• To communicate effectively with managers and other departments and colleagues.
• Liaise with other departments within the business.
• Ensure all invoices are sent out daily, liaising with the Accounts department for client queries.
• Maintain a professional working environment ensuring that the office is kept clean and tidy.
• To be aware of, and follow, all Health and Safety rules and Guidelines
• To assist with any other duties as reasonably requested by management

Technical Knowledge & Experience:

• Minimum of 1 years’ experience working within Customer Services is essential
• Previous experience within Order Processing is desirable.
• Must be a strong communicator who can quickly and easily build relationships with both internal and external stakeholders.
• Strong attention to detail skills.
• Previous CRM experience is desirable.
• Proficient using MS package, (word, excel, PowerPoint)

This role is being advertised by Kenect Recruitment who are acting as an employment agency regarding this vacancy.