Warehouse Manager

Warehouse Manager Gillingham, Kent Monday-Friday, 9:00am-5:30pm £35-40,000 A hands-on leadership opportunity within a friendly, family-feel business We're delighted to be partnering with a well-established, growing business in Gillingham to recruit an experienced Warehouse Manager. This is a fantastic opportunity to join a company with a genuinely friendly, laidback culture. A close-knit team environment where people are supported, trusted, and encouraged to take ownership. You'll work closely with the Directors and be given real autonomy to shape and improve the warehouse operation. The Role - 60% Operational, 40% Coordination & Admin This is a true hands-on management role. Approximately 60% of your time will be spent on the warehouse floor, leading from the front across goods in, picking, packing, dispatch, and stock control. The remaining 40% of the role focuses on coordination and administration, including: • Invoicing and raising delivery documentation • Scheduling logistics and liaising with couriers • Managing stock systems, cycle counts, and discrepancies • Reviewing and improving processes and procedures You'll take full responsibility for an 11,000 sq ft warehouse operation and lead a team of six. Key Responsibilities Warehouse Operations • Oversee day-to-day goods in, storage, picking, packing, and dispatch • Ensure orders are accurate and delivered on time • Maintain efficient layout and space utilisation • Drive continuous improvement across processes Team Leadership • Lead, motivate, and support a team of 6 • Allocate workload and manage daily staffing levels • Conduct training and performance management • Promote a calm, supportive, safety-first culture Stock & Logistics • Manage stock movements, cycle counts, and stock takes • Investigate and resolve discrepancies • Manage relationships with carriers and handle delivery issues Health & Safety • Ensure compliance with H&S legislation and company policies • Maintain safe use of forklifts, racking, and equipment The Ideal Candidate We're looking for a strong decision maker with a calm, supportive leadership style and excellent people skills. You will bring: • Proven warehouse management or supervisory experience • A passion for leading and developing teams • Strong organisational skills and attention to detail • Confidence using warehouse systems • Forklift experience (Counterbalance and Reach Truck preferred) Why This Role? • Genuine autonomy and ownership • Direct exposure to senior leadership • Opportunity to improve systems and processes • Stable Monday-Friday hours • Supportive, down-to-earth culture If you're a hands-on Warehouse Manager who enjoys building strong teams, improving operations, and making confident decisions - we'd love to speak with you.