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SuccessFactors Product Manager
£70,000 - £90,000 + Amazing benefits package including Bonuses and Share incentives Hybrid working - 3+ days a week in their London offices
About the Role
Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Our purpose is to be the best part of the journey, offering great brands, innovative concepts, and outstanding service to customers worldwide. Sustainability and responsible business practices are central to our long-term success.
We are seeking a SuccessFactors Product Manager to lead the development and optimisation of our People technology landscape, with a focus on SAP SuccessFactors.
You'll be responsible for defining and delivering the roadmap for the People product domain, including configuration, optimisation, and ongoing support of SAP SuccessFactors.
You will ensure the product roadmap aligns with business priorities, support delivery in line with IT standards, and maintain a high-quality, reliable service. The role involves collaboration with external partners, business stakeholders, and IT teams to continuously improve the People technology experience.
Key Responsibilities
Product Strategy & Delivery

Define and maintain the People product roadmap aligned to OKRs and business outcomes
Prioritise initiatives based on performance data, user feedback, and business needs
Translate roadmap into deliverable projects and enhancements
Manage the delivery of SuccessFactors initiatives end-to-end

Leadership & Stakeholder Engagement

Communicate product vision and strategy clearly across teams
Build strong relationships with business and IT stakeholders
Lead stakeholder engagement to ensure alignment and effective collaboration

Configuration & Optimisation

Oversee system configuration and ongoing optimisation of SuccessFactors
Ensure alignment with business processes, regulatory requirements, and security standards
Identify opportunities for improvements through data-driven analysis

Vendor & Project Management

Manage relationships with SAP and external configuration partners
Support commercial and strategic vendor engagement
Oversee a portfolio of product initiatives and projects

Team Leadership

Lead and develop a team of configuration or functional specialists
Support professional development and capability building
Set performance objectives and ensure accountability

Essential

3+ years' experience in product ownership/management within HR/People domain
Experience delivering SAP SuccessFactors products or projects
3+ years' experience managing teams or specialists
Strong understanding of implementation lifecycles, change management, and support processes
Excellent analytical, communication, and stakeholder management skills
Relevant Product Owner/Manager certification

Desirable

SAP SuccessFactors certifications
Experience with integrations across enterprise systems
Experience in complex global organisations
Additional language skills
Interest in hospitality, travel, retail, or related industries

Why Join Us?
This is an opportunity to shape and lead a critical product area within a global organisation, driving innovation in People technology and making a tangible impact on employee experience at scale.
If you're interested in driving SuccessFactors product excellence we'd love to hear from you.