Engineering / Operations Manager - Electronic Security
SSR Personnel · Southampton, Hampshire
Engineering / Operations Manager - Electronic Security at SSR Personnel, based in Southampton, Hampshire, paying £65,000 per annum. This is a permanent role.
- Salary
- £65,000 per annum
- Location
- Southampton, Hampshire
- Contract
- Permanent
- Posted
- 3 weeks ago
- Closes
- 14 Aug 2026
- Sector
- Security Officer
About 30% above the going rate for security officer
Reference 159102784
About the role
We are looking for an experienced Engineering / Operations Manager to oversee and develop our Electronic Security Division, supporting a customer portfolio across Police, Local Authority and Commercial sectors.
The successful candidate will lead daily engineering operations, ensuring high standards of service delivery, compliance, technical performance and customer satisfaction.
The Role
You will:
• Manage engineering operations including installation, maintenance and reactive service delivery
• Lead supervisors, engineers and support staff, driving performance and continuous improvement
• Oversee resource planning, scheduling and operational efficiency
• Act as the senior escalation point for technical and service-related issues
• Ensure compliance with industry standards, legislation and audit requirements
• Support commercial activities including quotations, cost control and operational performance
• Build strong customer and supplier relationships while managing escalated issues professionally
• Promote a positive health & safety culture and support ongoing training and development across the team
Requirements
• Proven experience managing engineering or electronic security teams
• Strong operational, technical and people management skills
• Knowledge of compliance standards and audit processes within the security industry
• Ability to manage customer relationships and deliver high service standards
• Commercial awareness with experience supporting operational budgets and quotations
Salary & Benefits
• £58,000 – £63,000 salary package
• Company car or car allowance option
• BUPA Health Insurance
• Company pension
• Life insurance and accident cover
• Employee discount and wellbeing programmes
• 28 days holiday including bank holidays
The successful candidate will lead daily engineering operations, ensuring high standards of service delivery, compliance, technical performance and customer satisfaction.
The Role
You will:
• Manage engineering operations including installation, maintenance and reactive service delivery
• Lead supervisors, engineers and support staff, driving performance and continuous improvement
• Oversee resource planning, scheduling and operational efficiency
• Act as the senior escalation point for technical and service-related issues
• Ensure compliance with industry standards, legislation and audit requirements
• Support commercial activities including quotations, cost control and operational performance
• Build strong customer and supplier relationships while managing escalated issues professionally
• Promote a positive health & safety culture and support ongoing training and development across the team
Requirements
• Proven experience managing engineering or electronic security teams
• Strong operational, technical and people management skills
• Knowledge of compliance standards and audit processes within the security industry
• Ability to manage customer relationships and deliver high service standards
• Commercial awareness with experience supporting operational budgets and quotations
Salary & Benefits
• £58,000 – £63,000 salary package
• Company car or car allowance option
• BUPA Health Insurance
• Company pension
• Life insurance and accident cover
• Employee discount and wellbeing programmes
• 28 days holiday including bank holidays
Reference: 159102784 · Posted 3 weeks ago · Closes 14 Aug 2026 · Listed via SSR Personnel
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