Centre Assistant / Front of House Coordinator

Location: Fareham, Hampshire
Salary: £24,785 per annum
Full-Time | 37.5 Hours per Week | Monday–Friday (8:30am–5:00pm)
Contract: 6-Month Fixed Term

About the Centre Assistant Job in Fareham

We are recruiting a Centre Assistant / Front of House Coordinator in Fareham, Hampshire for a 6-month fixed term contract.

This is an excellent opportunity for someone with experience in customer service, hospitality, retail, reception, office administration, or facilities coordination who is looking for a varied and people-focused role in a professional business centre environment.

As the first point of contact for clients and visitors, you will play a key role in delivering a first-class customer experience while supporting the smooth daily operation of a busy, modern serviced office centre.

This role is ideal for someone seeking Front of House jobs in Fareham, Facilities Assistant roles, or Customer Service Coordinator positions in Hampshire.

Key Responsibilities:

Front of House & Customer Service:

• Act as the first point of contact for clients and visitors
• Deliver a professional, welcoming and friendly experience
• Build strong relationships with clients and their teams
• Support client onboarding and departures
• Handle enquiries and day-to-day client requests
• Support client events and engagement activities

Centre Operations & Facilities Support

• Maintain high standards across the business centre at all times
• Prepare offices and meeting rooms for client use
• Ensure communal areas are clean, tidy and well-presented
• Manage incoming post and deliveries
• Replenish refreshments and office supplies
• Support planned and reactive maintenance tasks
• Ensure Health & Safety procedures are followed

Administration and Reporting:

• Maintain accurate occupancy and centre reports
• Update records and internal systems
• Assist with business rates administration and council correspondenc

About You

We are looking for candidates with experience in one or more of the following areas:

• Hospitality
• Retail
• Reception / Front of House
• Customer Service
• Office Administration
• Facilities Coordination
• Serviced Offices / Business Centre Operations

You will also have:

• Strong communication and interpersonal skills
• A professional and friendly telephone manner
• Excellent attention to detail
• Experience using CRM systems or databases (desirable)
• A proactive, self-motivated approach
• Ability to work independently and as part of a team
• High standards of personal presentation
• A strong commitment to customer service excellence

What’s on Offer

• Salary: £24,785 per annum
• Monday to Friday working – no weekends
• 37.5-hour working week
• Friendly and supportive team environment
• Modern, professional business centre setting
• Varied role across customer service, operations and facilities
• Excellent experience for career development in front of house, facilities, and office management roles

If you are looking for a Centre Assistant job in Fareham, a Customer Service role in Hampshire, or a Facilities / Office Coordinator position, we would love to hear from you.

Apply today and join a professional team where no two days are the same.