Customer Care – End Of contracts Specialist (VAC-11282)
CONNECT RECRUITMENT CONSULTANTS LIMITED · Slough, South East
Customer Care – End Of contracts Specialist (VAC-11282) at CONNECT RECRUITMENT CONSULTANTS LIMITED, based in Slough, South East, paying £11,282 - £29,000 per month. This is a contract role.
- Salary
- £11,282 - £29,000 per month
- Location
- Slough, South East
- Contract
- Contract
- Posted
- 1 month ago
- Closes
- 2 Oct 2026
- Sector
- Care Assistant
Reference https://www.connectrecruitmentconsultants.co.uk/?post_type=job_listing&p=23915
About the role
- End Of contracts Specialist
- Temporary, full time
- Slough
- £29,000
- VAC-11282
To receive calls from customers as they approach the end of their finance agreements, discussing and advising on the end of contract options available. Making outbound calls to customers, encouraging brand loyalty and liaising with dealers regarding appointments to ensure maximum sales are achieved. Through day to day actions ensure compliance of all regulatory requirements and industry standards.
This position would be approximately 30% phones 70% admininstration.
Duties to include:
• Process all options for customers as appropriate at the end of contract (EOC).
• Respond to and resolve inbound customer enquiries regarding EOC options
• Make outbound calls to customers to discuss and advise on EOC options
• Liaise with dealers over customer appointments
• Update the Contract Management Systems accordingly
• Provide a monthly summary of EOC activities
• Meet individual performance targets
KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS
• Experience in the automotive or consumer finance industry preferred
• Good knowledge of Regulation
• Minimum of A levels or equivalent
IT SKILLS PROFILE
• Excel and Word to Intermediate level
• Workflow management
Reference: https://www.connectrecruitmentconsultants.co.uk/?post_type=job_listing&p=23915 · Posted 1 month ago · Closes 2 Oct 2026 · Listed via CONNECT RECRUITMENT CONSULTANTS LIMITED
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