Professional Services Engineer

Role: Professional Services Engineer
Location: South East
Salary: £60,000 to £65,000 per annum

Are you a Professional Services Engineer based in the South-East looking to take ownership of enterprise-level security projects? As a Professional Services Engineer, you will be responsible for leading technical delivery, system migrations, upgrades and client aftercare support across advanced Access Control and CCTV platforms. You will be working for a nationally established security systems integrator with nearly 20 years’ experience delivering enterprise and global security solutions to government, technology and blue-chip organisations.

Responsibilities:

Take ownership of technical delivery and aftercare activities, including system migrations, hardware and software upgrades, and remote support services
Lead deployment, installation, and configuration of hardware, software, and cloud-based security solutions
Develop and manage detailed project plans, including timelines, milestones, resources, and risk mitigation strategies
Customise solutions to meet client-specific requirements including scripting, integrations and interface configuration
Provide proactive technical guidance to maximise client system performance and identify upgrade opportunities
Act as an escalation point for complex technical issues, implementing preventative and resolution strategies
Support Commercial and Aftercare teams with client meetings, system demonstrations, redesigns and FAT testing

Experience and Certifications Required:

A minimum of 5 years’ experience working with enterprise-level security systems
Strong technical knowledge of Access Control and CCTV systems
Hands-on experience with Lenel, Genetec or C-Cure platforms
Knowledge of SQL Servers and networking infrastructure

Please apply with an up-to-date CV for more information.

We can only accept candidates who have the Right To Work in the UK
Learn more about Fire and Security recruitment at Technical Resources.