Marketplace and Key Account Manager (Americas)

Salt are working with a scaling health, wellness and beauty brand to hire a Marketplace Manager who will project manage the Americas regions. This is a very exciting position which will give you the opportunity to drive growth and expand into new territories and work alongside world-class vendors. It is important that this person is a go-getter who is naturally commercially driven. English language is a must but speaking French and/or Spanish would be an advantage. Key Responsibilities Marketplace & Channel Leadership Take full ownership of marketplace performance across North and South America, driving revenue growth and profitability across multiple digital platforms. Manage day-to-day marketplace operations, ensuring strong commercial performance, optimal stock positioning, and category competitiveness. Oversee selected seller accounts directly while partnering with third-party operators to ensure consistent execution and margin control. Continuously optimise marketplace presence through improvements in content, merchandising, pricing, and promotional strategy. Regional Strategy & Commercial Growth Develop and execute a comprehensive marketplace strategy across key regional platforms, aligning activity with broader commercial objectives. Identify new growth opportunities across established and emerging digital commerce channels. Build structured joint business plans with regional commercial stakeholders to unlock incremental revenue. Partner with distribution and export teams to share best practice, develop playbooks, and enhance marketplace execution consistency across territories. Support the expansion of digital capabilities with key distribution partners to strengthen long-term channel development. Cross-Functional Collaboration Work closely with operations, product, marketing, and finance teams to ensure profitable and sustainable channel growth. Align traffic-driving activity with performance objectives, ensuring investment delivers measurable returns. Ensure regional alignment between brand strategy and commercial execution. Performance Optimisation & Reporting Monitor and improve conversion performance, ensuring compliance with platform algorithms and evolving best practices. Implement structured test-and-learn initiatives to optimise commercial outcomes. Track and analyse key performance indicators, delivering clear forecasts and actionable insights. Build reporting frameworks that support data-driven decision-making and continuous improvement. Partner with finance teams to manage budgets, validate forecasts, and maximise return on investment. Required Experience and Skills Strong experience managing digital marketplaces, particularly across North and South American regions. Demonstrated success delivering significant online revenue growth within marketplace ecosystems. In-depth understanding of marketplace dynamics, operational models, and commercial levers. Experience navigating regional market nuances and consumer behaviours across the Americas. Hands-on familiarity with seller platforms and marketplace management tools. Strong analytical capability, with experience using digital analytics dashboards and performance reporting tools. Working knowledge of SEO, paid search, and performance marketing principles within ecommerce environments. Experience with inventory planning systems and CRM platforms is advantageous. Advanced spreadsheet skills (Excel or Google Sheets) with the ability to interpret large datasets. Confident operating in international, multi-stakeholder environments and presenting to senior leadership. High attention to detail, strong numerical skills, and a structured approach to problem-solving. Fluency in English required; additional language capability (particularly Spanish) is advantageous. Interest or experience in consumer lifestyle categories is beneficial but not essential. *Rates depend on experience and client requirements