Google Workspace Support – Level 3 – £250 per day

End User Support Engineer - Google Workspace 📍 Central London (Onsite Mon-Fri) 💰 £250 per day 🔐 SC Cleared (or eligible) We're looking for an experienced End User Support Engineer to provide Level 1-3 support across a Google Workspace environment. You'll troubleshoot user, device, software, and network issues while ensuring a seamless end-user experience. Key Responsibilities: Support and administer Google Workspace (Gmail, Drive, Docs, Meet, Calendar) Manage users, permissions, security settings, SSO & MDM Provide Mac (70%) and PC (30%) support Hardware deployment, patching, upgrades & AV support (Logitech/Yealink) Resolve incidents across software, hardware, LAN/Wi-Fi/VPN Handle onboarding/offboarding and user access management Maintain clear ticket documentation and knowledge base updates Requirements: Strong Google Workspace Admin experience Confident across Mac & Windows environments Experience with ITSM tools (e.g. Jira) Knowledge of SSO, identity management & endpoint support Excellent customer-facing skills Certifications in Google Workspace, Slack, Airtable or ITIL desirable. *Rates depend on experience and client requirements