Property Management

Our client is a prestigious property organisation who have a reputation for providing first class customer service and they are currently seeking an experienced Property Assistant in Liverpool to support their Property Management team. Due to a period of expansion they are looking for a confident and professional candidate to assist the Senior Property Managers with their day to day duties. Duties and responsibilities will include:

• First point of contact for all landlord and tenant enquiries, directing to relevant parties in a timely manner.
• Recording client communication on CRM systems.
• Keeping databases and spreadsheets up to date.
• Property inspections and associated administrative duties.
• Conducting pre check out and final check out inspections and associated tasks.
• Conducting pre tenancy inventory reports.
• Managing key movements for empty properties.
• Contacting utility companies to help resolve bill queries.
• Assisting the property managers where necessary with calls, administration, move in and site assistance.
• Assisting senior staff in the preparation of reports as required.
• General office admin duties.
• Keeping all lettings packs up to date
• To meet or exceed KPI’s and service standards.
• Carrying out other ad hoc duties when required.
• To act as the face of the company engaging with all types of customers in a positive manner ensuring that the highest levels of customer care and service are maintained at all times.
• Participate in learning and development activities that promote personal effectiveness and improving performance in the role.

This is a busy and challenging role, and customer service experience is essential! You must have excellent organisational skills, have strong relationship management skills and be able to deal with high pressure situations in a professional manner as no two days will be the same! This is an extremely busy portfolio and you will be provided with all the support you need to excel in this exciting, fast-paced industry. Our client is offering a basic salary of £23,000 - £25,000. This is a fantastic opportunity not to be missed. Please send your CV to Stephanie Jones to be considered for the role. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.