Lettings Associate

An award winning and rapidly growing property business currently has an opportunity a lettings associate to join their team located in south Manchester. As a lettings associate, you will be responsible for managing and responding to rental enquiries, acting as the initial contact for prospective tenants, providing them with information about available properties and guiding them through the leasing process. Your communication skills and customer service skills will be crucial in ensuring a positive experience for our prospective tenants.

• Respond promptly to leasing enquiries via phone, SMS and email, following a chase cycle process.
• Provide accurate information on available properties, such as rental prices, tenancy terms, and our industry standard set business rules.
• Gather relevant information from prospective tenants, including their property preferences and requirements.
• Schedule property viewings into our branch networks or territory managers diary.
• Collaborate with leasing consultants and property managers to coordinate property viewings and manage leasing activities effectively.
• Conduct follow ups with prospective tenants to gather feedback or address any additional questions.
• Help prospective tenants complete leasing applications and assist with the application process.
• Have a good understanding of the leasing process from point of enquiry through to move in.
• Maintain a thorough understanding of the relevant territorial lettings market and keep informed of industry trends and new developments.
• Ensure compliance with Landlord and Tenants Act and Housing / Rents Acts Legislation and company regulations throughout the leasing process.

The successful candidate will be hardworking, enthusiastic and reliable. You will have a desire to work towards KPI targets to ensure that consistent standards and results are maintained. We know that first impressions count so having a passion for customer service is crucial to this role. Salary £25,000 - £26,000 plus Bonuses, rewards, incentives and a range of enhanced benefits. Working hours are Monday to Friday 8:45am to 5:30pm, including one late shift per week 10.45 to 7.30pm and (1 in 4) Saturdays 10:00am to 13.00pm hybrid working. (Please note this is an office based role with the opportunity to work hybrid during Saturday working hours). Please attach your CV to apply for this exciting opportunity to join the lettings team in Sale. Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments. If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.