Service Manager

Location: Horley,

Salary: Up to £35,000 per annum (depending on experience and qualifications)

Hours: Full-time, 40 hours per week

About the Role

Joneshouse Recruitment is recruiting on behalf of a specialist adult social care provider for an experienced Service Manager to lead a 5-bed supported living service in Horley.

This is an excellent opportunity to manage a well-established service supporting adult males with learning disabilities, autism, mental health needs, and epilepsy. You will lead a dedicated team, ensuring the delivery of high-quality, person-centred support while maintaining strong operational performance and regulatory compliance.

Key Responsibilities

• Lead the day-to-day management of the supported living service.
• Ensure the delivery of safe, high-quality, person-centred support.
• Maintain compliance with all relevant legislation, regulations, and quality standards.
• Lead, coach, supervise, and develop a high-performing staff team.
• Promote a positive, inclusive, and supportive culture.
• Manage budgets, staffing, rotas, and operational performance.
• Carry out audits, implement improvement plans, and drive continuous service development.
• Build positive relationships with families, commissioners, healthcare professionals, and external agencies.
• Support individuals to achieve greater independence, wellbeing, and positive outcomes.

Essential

• Management experience within adult social care.
• Strong leadership and people management skills.
• Level 5 Diploma in Leadership for Adult Care (or willingness to work towards it).
• Good knowledge of adult social care legislation and regulatory requirements.
• Experience supporting adults with learning disabilities, autism, mental health needs, or acquired brain injuries.
• Experience managing budgets, rotas, and service performance.
• Excellent communication, organisational, and problem-solving skills.
• Experience driving quality through audits and continuous improvement.

Desirable

• Knowledge of therapeutic and non-aversive support approaches.
• Full UK Driving Licence.

Benefits

• Salary up to £35,000 per annum.
• 25 days annual leave plus bank holidays.
• Birthday leave after one year’s service.
• Enhanced sick pay.
• Pension scheme.
• Additional annual leave linked to length of service.
• Employee recognition programmes.
• Health, wellbeing, and financial support initiatives.
• Ongoing training and career development opportunities.

Apply Today

If you’re an experienced Service Manager looking to lead a high-quality supported living service and make a positive difference in the lives of adults with complex needs, we’d love to hear from you.

Apply today with Joneshouse Recruitment.

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