Network Support Engineer
BRIGHT PURPLE HOLDINGS LIMITED · UK wide
Network Support Engineer at BRIGHT PURPLE HOLDINGS LIMITED, across the UK, paying £65,000 per annum. This is a permanent role with hybrid working.
- Salary
- £65,000 per annum
- Location
- UK wide · Hybrid
- Contract
- Permanent
- Posted
- 1 month ago
- Closes
- 27 Sep 2026
- Sector
- IT Support
About 59% above the going rate for it support
Reference https://www.brightpurple.co.uk/job/network-support-engineer-6119.aspx
About the role
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity, networking.
- 1–2 years’ experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals — TCP/IP, routing, and packet analysis — with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash). Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
Reference: https://www.brightpurple.co.uk/job/network-support-engineer-6119.aspx · Posted 1 month ago · Closes 27 Sep 2026 · Listed via BRIGHT PURPLE HOLDINGS LIMITED
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