Rental General Manager

BSNI is recruiting on behalf of a leading commercial vehicle rental company in NI, currently recruiting for a General Manager to lead our rental division. Operating across two sites—Mallusk and Dungannon offers a market‑leading fleet of trucks and vans.

We are seeking a dynamic, hardworking, and adaptable leader to guide our team and drive the delivery of exceptional commercial vehicle rental services. The successful candidate will oversee the day‑to‑day operations of the business while implementing strategic initiatives to maximise efficiency, customer satisfaction, and profitability.

Job Role / Purpose

The General Manager will be responsible for:

Independently managing and developing a customer-oriented and profitable business unit
Overseeing the efficient daily running and ongoing development of the RentaMerc business
Managing all vehicle transactions while demonstrating exceptional product knowledge
Leading customer interactions and providing effective sales solutions
Canvassing, prospecting, and securing opportunities to promote and sell contract hire
Managing account relationships across both new and existing client bases
Leading, motivating, and developing the RentaMerc team to maintain high performance
Taking responsibility for achieving business unit KPIs
Communicating effectively with customers and ensuring an outstanding customer experience
Administration of insurance claims in relation to self-drive hire and customer vehicle write offs
Overseeing and authorising vehicle maintenance spend in line with budget
Month-end duties to include invoice reporting, running month-end closure
Essential Criteria

Proven senior‑level management experience within the motor industry
Strong commercial awareness with a track record of meeting and exceeding KPIs
Excellent communication, presentation, and negotiation skills
Highly motivated self‑starter with the drive to maximise team performance
Demonstrable relationship management skills
Confident in cold‑calling, both face‑to‑face and over the telephone
Extensive experience in customer‑facing roles with evidence of strong stakeholder relationships
Desirable Criteria

Knowledge and experience of management within the rental industry and/or capital equipment
Benefits

In addition to a competitive salary, the successful candidate will enjoy a comprehensive benefits package, including:

A Mercedes‑Benz company vehicle
Senior Manager Bonus Scheme (eligible after 1 year of service)
Company Health Insurance (after successful completion of probation)
30 days annual leave (including 8 customary days)
Company sick pay scheme
Death in Service benefit
On‑site staff restaurant and free car parking
#commercialindeed

BSNI is acting as recruitment agency
Benefits:

On-site parking