Employee Benefits Administrator

Employee Benefits Administrator — £30,000–£36,000 + Early Friday Finish + Genuine Flexibility

Coventry | Full or Part Time | Hybrid (office Mon–Thu, home Fridays)

A Corporate Chartered financial planning firm — a distinction held by only a small proportion of UK practices — is looking for an Administrator to support its growing corporate client base across Group Risk, Group Pensions and Group Health.

About the firm: established almost two decades ago by a founder with a financial services career stretching back to the 1980s, the business combines wealth management with a rapidly expanding employee benefits division. Its philosophy is straightforward: keep things simple, tailor everything to the client, and build relationships that last. The result is a loyal client base whose feedback consistently describes the service as first class.

About the team: this is a close-knit, established team rather than a large corporate. You'll work directly alongside a dedicated Employee Benefits Admin Manager, with Chartered planners in the same office, and a leadership team that includes people who built their careers from administration roles upwards

This is a role with two ways in. Candidates with existing employee benefits or corporate administration experience will step into a busy, varied client-support position. Equally, the firm will train a high-calibre administrator from a financial services / professional services background — the priority is accuracy, organisation and client-handling ability.

The role:

• Administering corporate Group Risk, Group Pensions and Group Health schemes
• Liaising directly with insurance providers by phone and email
• Managing and sorting scheme data in Excel with a high degree of accuracy
• Supporting consultants to deliver the first-class client experience the firm is known for

The package:

• £30,000–£36,000 dependent on experience, with flexibility beyond this range for an exceptional candidate
• Full-time hours of 8.30am–5pm Monday–Thursday and 8.30am–1.30pm Friday — a 4.5-day week as standard
• Part-time options genuinely available, including school hours or reduced days
• Hybrid working: office Monday–Thursday, home every Friday — a firm-wide arrangement, not a negotiation
• Structured training and long-term development within a Chartered practice

Essential requirements:

• Competent with basic Excel, including sorting and handling data
• Excellent attention to detail
• Confident telephone manner, comfortable dealing with insurance companies
• Employee benefits experience is advantageous but not essential — strong administrators from a financial services / professional services background