Admin Officer

Job Title: Admin Officer
Location: Norwich Combined Court - Fully Office-Based
Salary: £12.86 per hour
Working Hours: Full Time - Monday to Friday, 9:00 AM to 5:00 PM (37 hours per week)
Contract Type: Temporary (with strong likelihood of extension) If you're looking for a rewarding opportunity to work within the Public Sector, we are recruiting on behalf of our client at HMCTS Norwich Combined Court for a Full-Time Admin Officer.This is a key position supporting the day-to-day running of the court. You'll be part of a fast-paced team helping ensure proceedings are well-organised and run smoothly. Key Responsibilities:

• Progress cases through the court/tribunal system
• Support various court functions by following established guidelines
• Handle inbound and outbound calls professionally
• Manage and respond to email correspondence
• Create, update, and maintain records and case files
• Input accurate data into internal systems
• Prepare and organise paperwork for hearings and meetings
• General administrative tasks such as scanning, filing, and managing documents
• Book and prepare meeting rooms
• Respond to queries from internal and external stakeholders
• Remain professional, calm, and proactive in a busy office environment

Requirements:

• Previous experience in an administrative role
• Confident using Microsoft Office and managing shared inboxes
• Strong communication and customer service skills
• Excellent attention to detail and accuracy
• Ability to manage a high workload and prioritise tasks
• Comfortable working in a fast-paced, evolving environment
• Strong organisational and time-management skills

Benefits:

• Weekly pay
• Paid holiday entitlement
• Access to a pension scheme
• Free on-site parking
• Access to kitchen and quiet break areas
• Valuable experience in the public sector

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.