Compliance Manager

One of our growing igaming clients based in Cape Town are looking for a hybrid Compliance Manasger for the following position:

We’re passionate about delivering a thrilling and responsible betting experience. We operate in a fast-paced, dynamic environment where integrity, innovation, and customer focus are paramount. We are committed to upholding the highest standards of regulatory compliance while fostering a culture of high performance and continuous improvement. We empower our team to take ownership, drive results, and contribute to our success.

Role Overview:
We are seeking a highly motivated and results-oriented Compliance Manager to join our team. The ideal candidate will be a proactive and strategic thinker with a deep understanding of the online gambling industry and its regulatory landscape. You will play a critical role in
ensuring our operations adhere to all applicable laws and regulations, mitigating risk, and safeguarding our reputation. You will be a key contributor to our culture of excellence and accountability.

Job Description:
The Compliance Manager will play a pivotal role in ensuring that the company meets its compliance obligations in South Africa. The focus will be to oversee the development, implementation, and ongoing management of governance and compliance frameworks
across the business to drive engagement and adherence to the company’s regulatory requirements.

This position is responsible for examining and researching the risk areas across the business and mitigating identified risks ensuring full compliance with all applicable regulations, legislation, company policies, and best practices. You will also drive compliance
awareness and encourage a compliance culture across the business.

This role includes managing audits, ensuring effective record-keeping, and coordinating with internal and external stakeholders to maintain regulatory compliance and mitigate risks.

Responsibilities and Duties:

Regulatory Compliance and Governance
● Support the development, implementation, and maintenance of a comprehensive compliance framework to meet regulatory obligations in South Africa, including licence conditions, privacy legislation, anti-bribery policies, and marketing standards.

● Oversee the implementation of compliance policies, procedures, and controls to ensure alignment with South African regulatory requirements.
● Provide regular compliance reports to Executives and Senior Management, including insights and recommendations.
● Act as a key advisor to senior leadership on compliance matters, supporting leaders in understanding and managing their compliance obligations.
● Respond to regulator requests and assist in addressing customer complaints.

Anti-Money Laundering (AML) and Risk Management

● Implement, oversee, and maintain Anti-Money Laundering (AML) policies and Risk Management and Compliance Programs (RMCP).
● Ensure compliance with customer due diligence, suspicious transaction reporting, and record-keeping as outlined in the RMCP.
● Develop and maintain the RMCP, ensuring Board approval via resolution.
● Deliver AML policy through robust, auditable processes that are clearly monitored and fit for purpose.
● Actively participate in AML/CFT audits and inspections, collaborating with auditors to address findings and promptly implement corrective actions.
● Ensure registration with the Financial Intelligence Centre (FIC) and appointment of FIC Compliance Officers. Due Diligence and Risk Assessment
● Own and manage the due diligence processes for customers, vendors, and partners.
● Ensure all due diligence checks meet regulatory and company standards.
● Develop and update policies related to due diligence and risk assessment.
● Maintain a decision-making process for risk mitigation when dealing with corner cases involving high-risk customers.

Fraud Prevention and Financial Crime Compliance
● Lead fraud prevention strategies and implement risk controls across the business.
● Monitor transactions and business activities for compliance and financial crime risks.
● Identify, investigate, and report potential fraud or suspicious activities.

Marketing and Advertising Compliance
● Collaborate with marketing, product, and affiliate teams to ensure all advertising aligns with compliance standards.
● Work with the legal team to assist in the development, maintenance, and updating of policies and procedures, ensuring best practices in advertising compliance.

Training and Awareness
● Develop and deliver targeted training programs to raise awareness of compliance risks and the importance of adherence to organisational policies.
● Ensure training is provided for employees on AML, CTF, and compliance obligations.

Monitoring and Audits
● Establish and maintain robust monitoring systems to assess the effectiveness of compliance controls, identifying gaps and implementing remediation plans.

● Keeping on top of relevant regulatory intelligence, ensuring developments are
communicated effectively across the business.

Data Protection and Information Security
● Ensure registration of an Information Officer under POPIA and PAIA.
● Submit annual PAIA reports as required.
● Oversee data protection compliance initiatives.

Employment and B-BBEE Compliance
● Support initiatives related to Broad-Based Black Economic Empowerment (B-BBEE).
● Monitor compliance with Employment Equity Amendment Act targets, if applicable.

Qualifications & Skills:
● Bachelor’s degree. BCom Law/LLB with a post-graduate qualification in Law advantageous.
● Minimum 3 years of experience in compliance management within highly regulated industries, ideally in online wagering, gambling, or broader financial services industries.
● Familiarity with regulatory requirements in South Africa, including AML/CTF, Responsible Gambling, privacy laws, and advertising standards.
● Proficiency in dealing with third-party regulators and licensing bodies.
● A proven background in building things from the ground up – developing,
implementing and managing complex compliance frameworks and obligation within an organisation.
● Be an approachable and proactive partner to be able to work with designated areas of the business to deliver against a large work plan.
● Be able to communicate your ideas clearly to a range of different audiences and be effective in influencing thinking to embed a culture of continuous compliance improvement.
● Sound understanding of AML, fraud, risk management and responsible gaming.
● Previous experience dealing with AML, gambling compliance and regulation.
● Demonstrated ability to work effectively under pressure, independently and manage multiple projects, tasks and demands.