Junior National Account Manager

Overview

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

Responsibilities

This role reports into the SNAM (Senior National Account Manager).

We have an exciting opportunity for a Junior National Account Manager to join our team.

The Junior National Account Manager builds effective relationships with retail partners to drive opportunities, initiatives, and delivery of wholesale targets & company objectives in line with annual plans. This role will support the SNAM while taking ownership of selected accounts and business priorities.

Key Responsibilities

Business

• Deliver your designated retail/ wholesale objectives and support the NA Team on delivering national wholesale and retail objectives with a focus on Ecom for other relevant accounts.
• Plan, deliver and support on all pillars of retailer annual and three-year plans, as well as strategy documents for company meetings including:
• Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.
• Regular commercial meetings to discuss wholesale, stock, and sales analysis.
• Ad-hoc meetings with all other relevant departments both internally & with your retailers.
• Lead negotiations on your accounts.
• Negotiate space, locations, and online visibility within your retailer.
• Unlock new commercial opportunities.
• Analyse sales & forecasting for relevant retailer, nationally and by store across both product & services, ensuring stock goes to the right places to drive the objectives.
• Review the sell-in and sell-through with particular emphasis on priority launches. Ensure follow-up orders are placed where further stock is required.

Relationship

• Support your retailer on driving a collaborative plan that is partnership driven.
• Respond to field queries in a timely manner and prioritise accordingly.
• Identify & execute potential opportunities within your retailer’s estate. Present and gain agreement for implementation and ensure field & ecom teams are well informed.
• Lead ad hoc financial analysis to ensure financial targets are met.
• Maintain contact strategy with all internal and external departments to timescale and format agreed with NAM/ SNAM.
• Support HRD & SNAM/ NAM on staffing.

Sales & Marketing

• Report weekly stock and sales figures, including competitive analysis. This should include:
• Wholesale tracker
• Monday top line figures
• Key Product Sales
• Stock and cover analysis
• Services sale
• Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Stores, CRM, sampling programmes for designated accounts, securing coverage and buy in.
• Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.
• Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.
• Ensure that all retailer activity is accurately recorded and communicated to relevant Head Office / Field Sales.
• Take the marketing forecast for new launches and ensure the data is analysed so stock is apportioned to the right retailer and right stores. Also support NAM/ SNAM on Exclusive retailer lines forecast and stock apportionment to stores.

Contacts and Relationships

• All sales team inc. ecommerce
• All retailers
• All Head Office departments

Skills / Abilities

• Commercial
• Team player
• Driven and ability to drive those around them without having direct management responsibility
• Customer and relationship focused
• Ability to be both proactive and reactive
• Attention to detail
• IT skills; advanced excel
• Analytical and numerate
• Persuading and influencing
• Effective negotiation
• Creative and innovative
• Good communicator
• Able to work under pressure

Qualifications

Profile

• 4 years relevant sales’ experience (FMCG or industry).
• Boots, Grocery or FCMG experience is considered desirable.
• Experience in Account Management
• Proven strong negotiation skill.
• Proven sales target delivery.
• Experience of UK retail marketplace.
• Personal affinity with brand and products.
• Experience of producing trade marketing plans desirable.

Competencies

• Creativity and Innovation Management
• Strategic Agility
• Managing Vision and Purpose
• Customer Focused
• Drive for Results
• Dealing with Ambiguity

We offer hybrid working with 60% of hours being completed in the office and 40% flexible working from home. At times some national travel will be required and associated overnight stays.