Customer Support Executive

Our client an established and rapidly growing multinational organisation based in Stokenheath is looking to appoint a Customer Support Executive to join their existing team.

The role is to support the sales team in order for them to deliver excellent customer support to all customers in all aspects and ensure that they see the organisation as easy to deal with. This includes processing customer orders, responding to customer requests effectively, supporting the sales team, and to be pro-active in ensuring the business meets, or exceeds, the expectations of customers ensuring the company remains their supplier of choice.

Skills and experience:

• Previous administrative support experience within a sales environment

• Previous experience within an OEM (Original Equipment Manufacturer) environment advantageous

• Previous experience of managing outbound shipping dates

• Excellent verbal and written communication skills, with strong attention to detail

• Confident communicator when dealing with customers and processing customer orders

• Ability to work independently, as well as in a team and demonstrate initiative

• Ability to use Microsoft Office packages to an intermediate level

This is a fantastic opportunity to join an established and progressive company with realistic opportunities to progress.

This is a full-time permanent position, working Monday to Friday (40 hours per week) offering a starting salary of between £23,500 & £25,000 DOE plus bonus. Other benefits include life and health insurance scheme, enhanced pension scheme, 23 days holiday plus bank holidays and other incentives. Free onsite parking is provided.