Digital and Site Communications Officer - Central Government

Role: Digital and Site Communications Officer REF 106823
Contract Length: Until 31/03/2027
Location: Hybrid/Retford - 3 days per week.
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: BPSS/DBS

About the Role

Spinwell is recruiting for a Digital and Site Communications Officer for an excellent opportunity within the public sector.

This role is essentially a communications and engagement professional who tells the STEP story online, manages community relationships around the client, and helps deliver the public consultation activities needed to support the project's planning journey

Key Responsibilities

• Manage and develop the STEP website and social media channels.
• Create and deliver digital campaigns and engaging content.
• Support local community engagement and stakeholder relationships.
• Support public consultation activity linked to the Development Consent Order (DCO) process.
• Organise and deliver community events and engagement activities.
• Manage public enquiries, feedback, complaints and correspondence.
• Act as a communications advisor across the organisation and an ambassador for the STEP programme.

Typical Day-to-Day Tasks

On a typical day, you might:

• Create and schedule social media content for LinkedIn, X and other channels.
• Update website content and monitor analytics and campaign performance.
• Meet with local authorities, community groups, elected members and stakeholders.
• Plan consultation events, exhibitions, public meetings or community engagement activities.
• Respond to public enquiries and manage stakeholder correspondence.
• Record feedback from engagement activities and report insights to senior colleagues.
• Coordinate publicity materials, digital assets and AV equipment for events.
• Work with communications, planning and technical teams to ensure consistent messaging about STEP Fusion.

Essential Skills and Experience

• Degree qualification with additional demonstrable experience working within a comms team and leading on key projects
• Experience of organising community and/or stakeholder events
• Demonstrable experience of working in complex, matrixed, programmatic environments
• Proficiency with content management systems (CMS), social media platforms, and analytics tools.
• Demonstrable understanding of government structures and the role national, regional, and local government play in a project like STEP
• Proven relationship builder with stakeholders at all levels
• Excellent communication skills – both written and verbal
• Ability to act as an ambassador for the programme
• Creative and innovative thinker
• Must have a valid UK driving licence
• CIPR qualified, or other relevant communications qualifications
• Previous experience of working on significant infrastructure projects
• Experience of working on Development Consent Orders.
• Experience with graphic design tools (e.g., Adobe Creative Suite) and video editing software and the ability to produce high quality output