Learning Disability Caseworker

About the team and the role

This is an exciting opportunity to join an information and advice service that makes a real difference in the lives of people with a learning disability, their families and carers.

As a Caseworker, you will give clear and accessible advice by phone, email, Microsoft Teams and face-to-face. You will help people understand their rights, consider their options and take practical next steps.

As a caseworker, you will:

• Deliver and manage casework from start to finish, focusing on achieving positive outcomes.
• Support people with issues such as social care, housing, welfare benefits, mental capacity, or SEND.
• Develop preventative advice packs in different formats to help clients understand complex guidance and legislation.
• Promote safety and wellbeing by identifying and reporting safeguarding concerns.
• Deliver workshops and represent the service at events.

You will bring:

• A strong commitment to supporting people with a learning disability.
• Experience of giving advice and managing complex cases (including safeguarding and form-filling).
• Knowledge of at least one key area of advice.
• The ability to communicate clearly and make good decisions.
• An understanding of safeguarding and data protection.

What we offer:

You will join a supportive, values-led team. You will receive regular supervision, one-to-one support and opportunities to develop your skills.

The role includes home working, community outreach and partnership working. We are a Disability Confident employer and are committed to an inclusive workplace.

These are full-time (37.5 hours a week), fixed-term roles until 30/09/2027.