Liaison Officer

LET’S CUT STRAIGHT TO IT 

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score, reflecting how much our people love working here. 

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. 

If you want to do more, because you care, we want you on our team. 

 

LET’S TELL YOU MORE 

We’re looking for a Liaison Officer to join our Capital Delivery SMT Support Team on a 12-month fixed-term contract, with an anticipated January or February start. 

Working 37 hours per week, you’ll provide communications, project and administrative support across Capital Delivery. You’ll produce our weekly departmental newsletter, coordinate colleague communications and events, maintain distribution lists and online content, and help senior leaders present clear, engaging messages. 

You’ll also provide diary management and administrative support to senior leaders, facilitate meetings and support the Contract Approval Board team.  

 

HOW WE WORK 

You’ll join a caring culture that collaborates to achieve, grow and develop. Our employee engagement scores are among the highest globally in energy and utilities. We value in-person moments that keep our culture alive, while understanding the flexibility that working from home can bring. This is an office-based role at our Severn Trent Centre (STC) in Coventry. 

 

WHAT WE’RE LOOKING FOR 

You’ll have experience in administration, supporting teams or senior individuals, together with experience producing communications and engaging stakeholders. Strong Word, Excel and PowerPoint skills are essential, alongside clear written and verbal communication. 

You’ll be organised, comfortable managing competing priorities and able to build relationships at all levels. You’ll work well independently and as part of a team, bringing flexibility and attention to detail. An A-level or equivalent qualification is required. Knowledge of SharePoint or previous utilities experience would be helpful but isn’t essential. 

Skills and experience are important, but character, positivity and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality 

 

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN 

It’s not just a job; it’s a career. We offer benefits that reward great work and award-winning training to help you reach your potential. 

• 28 days’ holiday plus bank holidays, with the option to buy or sell up to five days 

• Annual bonus scheme of up to £2,250 

• Leading pension scheme, with contributions of up to 15% 

• Family-friendly policies, including fully paid maternity and adoption leave 

• Sharesave schemes 

• Dedicated training and development through our Academy 

• Electric vehicle scheme, retail offers and two paid volunteering days 

 

LET’S GO 

We can’t wait to hear from you. Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.