Workforce Development Manager

Key Responsibilities/what they’ll be doing

• Lead, coach and develop the Workforce Readiness team, setting clear priorities and performance expectations.

• Lead projects across Technical & Professional Development, managing plans, risks, dependencies and outcomes.

• Improve systems and processes to strengthen efficiency, data quality and service delivery.

• Oversee workforce readiness, onboarding and contractor compliance, ensuring services meet business, client and regulatory requirements.

• Use data and insight to monitor performance, manage risks and drive improvement.

• Partner with operational leaders and colleagues across Leadership, Learning & Talent to align workforce readiness, training capacity and business priorities.

What they’ll bring – Key skills, qualifications and experience

• Experience leading teams, developing people and managing performance.

• Strong project management skills and experience improving systems and processes.

• Experience in compliance, assurance or a regulated environment.

• Strong communication and stakeholder management skills, using data to guide decisions.

• Confidence using Microsoft 365 and project or reporting systems.

• A relevant project management, compliance or quality qualification, or equivalent experience. Technical sector or workforce readiness experience is desirable.