In-person Customer Service Expert

Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!

Contract length: 6 months, potential extension
Hourly Rate: £13.90
Working Pattern: Monday - Friday 9am - 5:30pm

Location: B6, Birmingham (fully on-site)

We are seeking an enthusiastic individual to join our team and help build our in-person support hub. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed!

Who You Are:

A communication superstar with strong problem-solving skills
Comfortable with in-person interactions and providing hands-on support
Experienced in retail or customer service environments
Passionate about helping others and dedicated to creating a positive experience
A quick thinker who knows where to find answers when needed
Personable, organised, and patient-ready to teach and guide

What You'll Do:

Deliver exceptional, 5-star support to our partners
Resolve issues and answer questions with confidence
Promote the brand and get drivers excited about their journey
Stay updated on company processes and tools to provide the best support
Collaborate with the Operations team to streamline procedures

If you're self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.

Ready to take the next step? Apply now and let's make a difference together! Your journey starts here!