Site Agent – Cyclical & Structures

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. 

Where will you be working? 

At M Group Highways, we’re supporting the safe transportation and movement of people across the UK.  

We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work.

You’ll be joining our Highways team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.  

Want to come and be a part of it?

What will you be doing?

• Lead the end-to-end delivery of structures and cyclical works, from initial planning and assessment through to completion and close-out.
• Manage the annual work plan, workstack, and contractor programmes, allocating work appropriately between depots and subcontractors.
• Coordinate the supply chain, permitting team, depot team, traffic management providers, and other relevant stakeholders.
• Review and contribute to initial programmes, early contractor involvement (ECI) activities, ECI records and work orders to ensure requirements and agreed scopes are accurately captured.
• Obtain and review quotations with the Commercial Team where required, and support delivery in line with the contract’s tendered margin and commercial objectives.
• Prepare and maintain programmes of work, sharing updates with the client, permitting team, Commercial Team, and management.
• Review Safe Systems of Work (SSOW/SSOP, as applicable), risk assessments, and method statements (RAMS), and provide approval in line with delegated responsibilities and company procedures.
• Ensure suitable resources and competent personnel are in place to deliver works safely and effectively.
• Promote a proactive health, safety, and environmental culture in line with company standards, policies, procedures, and applicable legislation.
• Ensure environmental requirements are communicated and implemented, including waste-stream identification, waste transfer notes, and ecology compliance.
• Maintain contractual compliance and quality standards, minimising defects and rework and arranging, programming and managing remedial works where necessary.
•  Confirm completion and quality of works, update relevant systems and close work orders when required.
• Monitor programme adherence and liaise with the permitting team to maintain compliance with permit requirements.
• Ensure site inductions are completed and uploaded, and that job folders contain all relevant documentation.
• Provide clear instructions, responsibilities and timescales to depots, contractors, traffic management teams, and other stakeholders.
•  Act as the main point of contact for queries relating to assigned sites and respond to complaints or claims within 48 hours.
• Manage early warnings through to resolution and close-out.
• Represent the Cyclical Team at meetings with Hampshire County Council Highways and our supply chain and develop constructive relationships.
• Establish effective internal communication and meeting arrangements, supporting continuous improvement, contract efficiencies, and the wider development of the Hampshire County Council Highways contract.
• Support and promote alignment with M Group’s core value

What you will bring  

• Demonstrable experience in highways and highways structures delivery, including the coordination of multiple work packages.
• Experience managing subcontractors, customers, and supply-chain partners.
• A proven ability to deliver work to agreed programmes, deadlines, and quality requirements.
• A sound understanding of health and safety, environmental management and the requirements associated with highway and highway structures works.
• An understanding of commercial principles, contract payment mechanisms, and cost control.
• Strong communication, interpersonal and relationship-management skills, with a high level of emotional and social intelligence.
• Good planning, organisation, prioritisation, and problem-solving skills, with strong attention to detail.
• The ability to manage competing priorities and work effectively under pressure.
• Confidence in using Microsoft Office and standard IT systems.
• A self-motivated, flexible, and enthusiastic approach, with a strong work ethic and a commitment to teamwork.

Qualifications and technical knowledge 

• Candidates should hold, or be willing to obtain, the following qualifications: 

• • Site Management Safety Training Scheme (SMSTS). 

• • Construction Skills Certification Scheme (CSCS) Gold card. 

• • New Roads and Street Works Act (NRSWA) Supervisor qualification. 

• The following knowledge and experience are also required or desirable: 

• • Technical knowledge and experience of delivering highways and structures projects. 

• • Knowledge of routine infrastructure maintenance activities. 

• • Understanding of relevant safety legislation, company procedures, and industry practice. 

• • Quality management experience or knowledge (desirable). 

• • Environmental management experience or knowledge (desirable). 

• Commercial knowledge and understanding. 

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

     In addition, this role offers;

• Company van/vehicle and fuel card for business use
• 28 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!
• Holiday purchase scheme
• Personal Accident Cover

About us

We want to be an employer of choice and a great place to work, attracting diverse