Welcome Clerk - Receptionist

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Vacancy Reference 185-63303-14591

Apply for this job Positions Available: 1 Contract Type: Fixed Term Whole Time Equivalent (WTE): 0.61 Salary Range: Band 2 £25,272 per annum pro rata Weekly Working Hours: 23 Location: Exmouth Hospital, Claremont Grove, Exmouth Closing Date: 06/11/2026 Job Category: Administration Region / Division: Eastern Services - Agenda for Change Staff Group: Administrative & Clerical

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Role Summary

The Welcome Clerk - Receptionist is responsible for providing a professional, efficient, and welcoming reception service for patients, visitors, and healthcare professionals attending the Minor Injuries Unit and outpatient clinics. The post holder acts as the first point of contact, ensuring patients are registered accurately, appointments are managed effectively, and enquiries are handled sensitively and confidentially.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are looking for a motivated, organised, and patient-focused individual to join our team as a Welcome Clerk - Receptionist.

As the first point of contact for patients, relatives, carers, and visitors, you will play a key role in creating a welcoming and professional environment while supporting the smooth running of our Minor Injuries Unit and Outpatient services. This is a varied and rewarding role where no two shifts are the same.

You will be responsible for providing high-quality reception and administrative support, ensuring patients receive an efficient service from arrival through to departure. Working closely with the MIU clinical team, you will help maintain accurate records, and support the delivery of safe and effective patient care.

 Working Pattern: 23 hours, Monday 8- 4:30, Saturday and Sunday - 8 - 4 pm

Interview Date: To Be Confirmed

For further information please contact: Teresa Denning, Locality Business Manager, [phone removed] or [email removed]

This is a fixed term contract for 12 months.  For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themsel