Optical Assistant - Market Deeping

Market Deeping is a charming market town in Lincolnshire, offering a lovely balance of historic character, local amenities, and a friendly community atmosphere. With a selection of independent shops, cafés, restaurants, and leisure facilities, alongside its traditional town centre and attractive riverside setting, Market Deeping provides an appealing place to live and work. The town benefits from good road connections to surrounding areas, including convenient access to Peterborough, Stamford, and the wider region. Situated on the edge of the beautiful Lincolnshire countryside, Market Deeping offers a relaxed pace of life while remaining within easy reach of larger towns and cities for additional shopping, leisure, and lifestyle opportunities. With its welcoming community, attractive surroundings, and convenient location, Market Deeping is an appealing choice for those seeking a balance between town living and the countryside. Our client is an independent optical practice looking to recruit an enthusiastic and reliable Optical Assistant to join their small, friendly team. The successful candidate will be a team player with excellent communication skills and a passion for providing outstanding customer service.

Key Responsibilities

• Welcoming patients and customers into the practice and providing a friendly, professional service.

• Covering reception duties, answering telephone calls and responding to general enquiries.

• Booking appointments and managing the appointment diary.

• Assisting with optical dispensing, including helping customers choose suitable frames and lenses.

• Supporting the optometrist during the patient journey and ensuring customers receive the best possible care and advice.

• Taking and processing payments and assisting with general administrative duties.

• Maintaining accurate patient records and ensuring information is kept up to date.

• Handling customer enquiries and assisting with any concerns in a professional manner.

• Helping to maintain an organised, clean and welcoming practice environment.

• Supporting stock control, including checking deliveries and maintaining frame displays.

• Working closely with colleagues to ensure the smooth day-to-day running of the practice.

• Following practice procedures and maintaining patient confidentiality at all times.

The Ideal Candidate

• Excellent communication and customer service skills.

• A friendly, approachable and professional manner.

• A positive attitude and willingness to learn.

• The ability to work well as part of a small team.

• Good organisational skills and attention to detail.

• The ability to manage a variety of tasks and prioritise workload effectively.

This role offers flexibility with weekends offering every other Saturday off. 

Training and Development

Our client is committed to supporting your development and will provide ongoing guidance and training to help you build your skills, gain confidence and progress in your optical career.

This is an excellent opportunity for someone looking to build experience in an independent practice that values teamwork, customer care, and professional development.

 

To find out further information about this position, please get in touch with us using your preferred contact method below:

📞 Interested? Let’s Talk

• WhatsApp: Chat with JMR
• Call/Text: +44 ([phone removed]
• Email: [email removed] 
• Visit: www.jaynemarriner.co.uk

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