Centre Manager - Grimsby

Salary - £34,834 - £38,223 (DOE)

Location - Grimsby (Training Provider)

To apply for this role, you need to have experience with work-based learning programmes, including apprenticeships.

Role Summary

Oversee the centre's daily operations, team, and directly delivered learning programmes, ensuring a high-quality learning environment and experience for all apprentices, learners, and employers; adhere to all quality and compliance requirements; maintain the organisational ethos and values; and support financial growth.

Key Objectives

• Maintain high-quality standards across all directly delivered learning programmes
• Manage the development of the direct delivery of learning programmes and provision to ensure contract and funding opportunities are maximised
• Achieve targets in relation to learner recruitment, attendance, retention, achievement and progression rates across all directly delivered learning programmes

Key Requirements

• Experience of work-based learning programmes and structure, particularly apprenticeship standards and 16-19 education programmes
• Ability to manage a team and develop working relationships with a wide range of people from different learning environments
• Experience and knowledge of management within an education/learning and development/training environment
• Knowledge of funding, audit and inspection requirements
• Strong leadership, communication and organisational capability, budget, contract, problem-solving and project management skills

Qualification Requirements

• A Level 5 management qualification or willing to work towards.

Key Responsibilities

• Ensure the centre offers a high-quality learning experience for our apprentices, learners and employers and meets awarding and funding body requirements
• Line management of the centre’s Programme Tutor Assessors (PTAs), ensuring agreed programme delivery is implemented through effective performance management, providing support and development that leads to continually improving teaching, training and assessment practice
• Line management of the centre’s engagement team, ensuring learners and employers are engaged, through effective performance management, providing support and development that leads to achievement of recruitment and income targets
• Line management of the centre’s Receptionist and Administration Assistant, providing support and development to ensure their responsibilities are implemented
• Support the Head of Quality, Compliance and Curriculum to ensure organisational quality control and quality assurance arrangements are fully implemented across learning programmes, including: curriculum planning and development across all learning programmes, observation of teaching, learning and assessment of all learning programmes, internal and external learning and programme evaluation, moderation, and verification, including standardisation meetings
• Support the Designated Safeguarding Lead (DSL), undertaking the role of Deputy DSL (DDSL) for the centre, to ensure implementation of the organisational Safeguarding Policy and management of learner health, safety and wellbeing, including:  deputise for the DSL and other centre’s DDSL in their absence and share workload of managing complex safeguarding cases, disclosures and referrals
• Ensure directly delivered learning programmes provide stretch and challenge for learners to increase their skill levels and achieve timely learning outcomes
• Monitor the progress apprentices and learners are making towards their targets to achieve all outcomes of their learning programme and that progress reviews are conducted effectively and timely
• Ensure Careers Education, Information, Advice and Guidance (CEIAG) is provided to apprentices and learners throughout the learner journey
• Ensure apprentices are fully prepared to succeed at their end-point assessment
• Ensure apprentices and learners are provided with support to achieve their learning aims, including access to the 16-19 Bursary Fund and the provision of additional learning support to all apprentices and learners with learning difficulties and/or disabilities, as required
• Co-ordinate delivery timetables, ensuring all activity is planned and recorded, and timetables are updated on Outlook and training room doors in centre

These duties and responsibilities form the main part of this Job Description, however, the employer reserves the right to vary and/or change some or all of the above to meet the needs of the organisation.