Support Worker – Retirement Living

Retirement Living Assistant| £14/hr | 2 Months | Start ASAP | Newbury

Are you looking for a flexible (choose which days you work/ spread hours across the week), people-focused role where you can make a real difference in residents’ day-to-day lives?

NursLink is recruiting a Retirement Living Assistant to support customers at Thomas Merriman Court, a retirement living scheme in Newbury, Berkshire. This role is ideal for someone with a customer service, housing, or care/support background who enjoys working with older adults and helping communities run smoothly.

Key Details:

• Role: Retirement Living Assistant

• Location: Thomas Merriman Court, Highfield Ave, Newbury, Berks RG14 5UN

• Start Date: ASAP

• Duration: 2 months

• Hours: 2 days per week – 15 hours per week (flexible days/hours available)

• Pay Rate: £13.17 per hour

• DBS: Enhanced DBS – Adults workforce

• Parking: Small on-site parking available

• Lone Working: Yes (supported by lone working app)

About the Role:
As a Retirement Living Assistant, you’ll be a key point of contact for residents, providing support, reassurance, and practical help. Your responsibilities will include:

• Dealing with customers and recording all interactions accurately

• Signposting residents to other agencies and support services

• Raising and escalating communal and individual repairs

• Carrying out regular Health & Safety checks

• Monitoring systems related to customer welfare and wellbeing

• Supporting the scheme with general housing and customer service duties

Training & Support:

• Full on-site induction and training provided

• Shadowing colleagues in another scheme before working independently

• Site-specific Health & Safety training included

Who You Are:

• Experienced in customer service, housing, care, or support roles

• Confident dealing with residents and external agencies

• Knowledgeable in Health & Safety and safeguarding adults

• Comfortable with lone working and using digital systems

• Passionate about supporting older people to live independently

If you’re looking for a flexible, meaningful role in retirement housing and supported living, apply now to become a Retirement Living Assistant in Newbury with NursLink.