Customer Service Advisor

Lawrence Dean Recruitment · Stevenage, East of England

Customer Service Advisor at Lawrence Dean Recruitment, based in Stevenage, East of England, paying £26,000 - £27,000 per annum. This is a contract role.

Salary
£26,000 - £27,000 per annum
Location
Stevenage, East of England
Contract
Contract
Posted
6 hours ago
Closes
22 Oct 2027
Sector
Customer Advisor

22% below the typical rate for customer advisor

Reference jobs/job/customer-services/customer-service-advisor/yBDDMkse

About the role

Customer Service AdvisorAre you a customer focused individual looking for a new challenge? This is a fantastic opportunity for someone with telephone customer service based experience, strong written communication, and organisation skills to join our client in Stevenage.Customer Service Advisor - Key responsibilities

Managing an email inbox of relevant tasks
Answering telephone calls from customers and resolving queries
Investigating complex queries and ensuring the customer receives an appropriate solution in a timely manner
Updating systems, ensuring customer queries, contracts and correspondence is logged correctly
Provide advice and information on products and services
Liaise with third-party suppliers and service providers

Customer Service Advisor - Skills and Experience Required 

Previous telephone based customer service experience
Eager to learn and develop
Confident communicating with customers
Polite and professional customer focused approach
Ability to prioritise workload 
Well organised with strong multi-tasking skills
Excellent written communication skills and attention to detail

Customer Service Advisor - Benefits

£26,000-£27,000 per annum
Monday to Friday 9am-5pm 
Full training provided
Full time, permanent opportunity 

INDCORE

Reference: jobs/job/customer-services/customer-service-advisor/yBDDMkse · Posted 6 hours ago · Closes 22 Oct 2027 · Listed via Lawrence Dean Recruitment

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Salary £26,000 - £27,000 per annum
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