Motor Injury Supervisor

Motor Injury Supervisor | Leading Firm | Birmingham | Hybrid

About the Role

A leading international law firm is seeking a Motor Injury Supervisor to join its expanding Birmingham team. This is an excellent opportunity for an experienced defendant personal injury lawyer to step into a leadership role within a nationally recognised motor claims practice.

The team handles a high volume of pre-litigated and litigated motor injury matters on behalf of major insurer clients. In addition to maintaining technical excellence, the team adopts a strategic and commercially focused approach to claims management. This role combines hands-on file supervision with people management and client engagement responsibilities.

What You’ll Be Doing

• Supervising and managing a team handling pre-litigated and litigated motor injury claims
• Providing technical guidance on liability, quantum and tactical decision-making
• Delivering induction and ongoing training to team members
• Conducting performance reviews, probation assessments and absence management
• Ensuring compliance with client SLAs, KPIs and internal protocols
• Allocating work effectively across the team to maximise efficiency and profitability
• Managing risk, complaints and escalated issues in collaboration with senior leadership
• Acting as a key point of contact for insurer clients
• Maintaining a reduced caseload of motor injury matters

About You

This role would suit a qualified Solicitor or CILEX Lawyer with strong experience in defendant motor injury litigation and a desire to take on supervisory responsibility.

You will have:

• Demonstrable experience handling motor injury and/or credit hire claims
• Strong technical knowledge of personal injury litigation and the CPR
• Previous supervisory, mentoring or team leadership experience
• A track record of working to performance metrics and client service standards
• Strong organisational and prioritisation skills
• Commercial awareness and sound judgement
• Confident communication skills and the ability to motivate and support others

Why Join?

This firm offers a progressive and flexible working culture within a well-established national insurance practice.

You can expect:

• Hybrid working and genuine flexibility
• A comprehensive benefits package including private medical insurance and income protection
• Clear progression opportunities and professional development support
• A collaborative and inclusive team environment
• Opportunities to contribute to business development and wider firm initiatives

Next Steps

For a confidential discussion about this opportunity, please contact: [phone removed]
[email removed]