Planner Service Interruption Carder

Planner Service Interruption Carder

Location: Chippenham

Employment type: Full time / Permanent

Working Hours: Monday to Friday, 50 hours per week

What s in it for you

We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it.

• 28 days annual leave with the option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more?!?
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Paid volunteering opportunities in your community

About the role

To hand-deliver planned service interruption information to client customers. Communicate relevant details to the project team.

As a Planner Service Interruption Carder you will ?

• Communicate planned service interruption to client customers through delivery of cards/letters
• Communicate verbally with customers and escalate relevant information to the project team
• Obtain relevant operational information for project teams and communicate these clearly
• Identify relevant hazards and relay these to the project team (for example animals on property, anti-social behaviour, etc.)
• Arrange access to work sites through residents, landlords and landowners.
• Produce and print outage cards/letters and ad-hoc administrative duties, as required
• Walk overhead line routes to ascertain information required to complete works.

About you

• Previous overhead line and customer-facing experience is preferable.
• The ability to remain calm under pressure.
• Excellent communication skills.
• A desire and personal pride to make improvements.
• Self-motivation and ability to work on own initiative.
• A strong customer focus.
• An ability to identify where assistance will help colleagues.
• Proficient in the use of IT equipment such as mobile phone/tablets.

Our commitment to Equal Opportunities

We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce.?

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Next steps

If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!