Hire Controller – Birmingham

We have an exciting opportunity for an experienced Hire Controller to join the team of a national plant hire company that supplies specialist equipment to the construction hire industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company at their Halesowen depot

Role

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• To proactively work jointly with all departments
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given. Hours – 8.00am-5.30pm Monday to Friday

Required Skills:

• Experience in the hire industry.
• Excellent customer service and communication skills.
• Strong IT skills including MS packages.
• You must be reliable, enthusiastic, and well organised.
• The successful candidate will need to be self-motivated and proactive.