Support Contract Admin

KENT

💰 Salary: Competitive DOE

🕒 Hours: Monday to Friday, 8:00am - 5:00pm

📋 Permanent, Full-Time

Are you an organised administrator who thrives in a fast-paced environment?

We are looking for a Contract Support Administrator to join a busy and growing team supporting engineers across multiple service contracts.

This is a fantastic opportunity for someone with experience within Facilities Management (FM), Construction, Engineering, Building Services, Maintenance or Helpdesk environments who enjoys juggling multiple priorities and keeping operations running smoothly.

You'll play a key role in coordinating engineers, managing job allocations, processing invoices and ensuring service delivery targets are achieved.

Key Responsibilities

• Scheduling and booking engineers for reactive and planned maintenance works.
• Managing a high volume of jobs and service requests.
• Raising purchase orders, quotes and invoices.
• Updating and maintaining CAFM and internal systems.
• Liaising with engineers, subcontractors and clients.
• Monitoring work progress and ensuring jobs are completed within agreed timescales.
• Producing reports and maintaining accurate records.
• Supporting the Contract Manager with day-to-day administration.
• Ensuring all paperwork and documentation is completed accurately and on time.
• Handling customer enquiries and providing excellent service.

What We're Looking For

• Previous experience in a Contract Support, Service Coordinator, Helpdesk, FM Administrator, Scheduler or Administrator role.
• Experience working within Facilities Management, Construction, Engineering, Property Maintenance or Building Services would be highly advantageous.
• Comfortable working in a busy environment and managing multiple tasks simultaneously.
• Strong organisational and communication skills.
• Good working knowledge of Microsoft Office, particularly Excel.
• Experience raising invoices and processing job-related paperwork.
• Confident dealing with engineers, subcontractors and clients.
• Positive, proactive and team-oriented approach.

What's on Offer?

✅ Monday to Friday working hours

✅ Stable, permanent position

✅ Busy and varied role with plenty of responsibility

✅ Supportive team environment

✅ Opportunity to develop within a growing business

If you're a strong administrator who enjoys working at pace, coordinating engineers and keeping contracts running efficiently, we'd love to hear from you.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.