Purchase Ledger Query Clerk

MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 149 branches and over 3300 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!

Main Purpose

This full-time, office based, role is to support the MKM Purchase Ledger Function, working closely with MKM branches and suppliers to deliver a high-level, efficient service to both. This is a faced paced, high-volume environment, however full support/training is provided.

Duties & Responsibilities

• Responsible for the Purchase Ledger, Invoice and Statement mailboxes

• Identify the type of query and ensure that the emails are sent to the correct mailbox in a timely manner

• When queries are sent to the incorrect mailbox confirm to the sender the correct details

• Ensure queries are responded to in a timely manner, i.e. within the day they are received

• Liaise with PL Clerks, branches and suppliers to resolve queries quickly to enable on-time payments

• Perform ad-hoc statement reconciliations

• Develop strong relationships with Suppliers and Branches

• Monthly ledger review calls with major suppliers

• Ad-hoc duties as and when required.

Skills, Knowledge and Experience

• Experience of handling fast-flowing workload, efficiently and effectively

• Understand the PL process and different types of queries

• Accuracy and attention to detail

• Able to work to tight deadlines and be able to prioritise

• Strong numeric ability, with Excel experience

• IT literate

• Excellent communication and customer service skills

Benefits:

• A competitive pay package.

• Generous discretionary bonus scheme.

• People orientated culture.

• Substantial Employee Discount

• Training and development opportunities.

• Holiday scheme which rewards length of service.

• Holiday Purchase Scheme

• Perkbox discounts

• Contributory pension scheme

• Performance related bonus

• Financial Planning Support

• Cycle to work scheme

• Free parking

• Enhanced Maternity

• Enhanced Paternity

• Employee Assistance Programme

• Mental Health Support

Any queries, please call on: [phone removed]

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