Field Maintenance Engineer

• As a key member of the Operations Team you will install, configure, test, maintain and support our systems at customer sites.
• You will provide a quality on-site and remote technical support service to our customers, follow customer issues through to completion to ensure resolution and customer satisfaction have been achieved.
• You will take a pro-active approach to support, implementing contingency procedures to improve service.
• You will contribute to the ongoing development of both existing and future products.
• As a key channel between the customer and Development Team, you will feedback customer improvement ideas for evaluation.
• Excited by technology you will keep up to date with current and future technology.

• Possess a mix of engineering and IT skills.
• BTEC/HNC in Electronic and Electrical Engineering with experience and interest in IT.  
• At least 1+ years’ experience in a technical support/installation role preferably within electronics or Fire & Security service industries.
• Experience of PC based support tools.

Essential:

• Full clean driving license.
• Successful application for full security clearance.
• Work flexible hours to meet business needs.

• Competitive salary
• Company van
• 10% bonus.