Bereavement Service Catering Supervisor (Gloucestershire)

<p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This is a Gloucester City Council job.</span><br><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p>
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<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Title:                        Bereavement Service Catering Supervisor</span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Location:                  Cemeteries & Crematorium </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Salary:                           £28,608-£30,515 per annum </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Hours per Week:             37.00 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Contract Type:                Permanent </span><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"> </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Closing Date:                  25/10/2026 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Requisition Number:  14974 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This post is open to job share</span></li>
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<p style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Are you an experienced supervisor with a passion for customer service, hospitality, and leading teams? Do you thrive in a fast-paced environment and have the confidence to deliver exceptional experiences while supporting people during important life events?</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Gloucester City Council is seeking a dedicated <strong>Food and Drink Supervisor</strong> to oversee the day-to-day operation of the food and drink service at <strong>The Arbor, Gloucester Crematorium</strong>. This is a unique opportunity to play a key role in delivering a professional, welcoming, and high-quality service within a sensitive and respectful setting.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About the Role</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">As Food and Drink Supervisor, you will lead the daily operation of our café and wake service, ensuring the highest standards of food presentation, customer care, hygiene, and venue management. You will supervise and support the food and drink team, ensuring resources are effectively managed and that customers receive an outstanding service at all times. This role combines hands-on operational responsibility with team leadership, administration, and compliance management. </span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Key Responsibilities</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Supervise the effective operation of the café and wake service, including opening and closing procedures.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Lead, motivate and support the food and drink team through training, one-to-one meetings and rota management.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ensure food and drink are consistently presented to a high standard.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Maintain compliance with food hygiene regulations, licensing requirements, and health and safety standards.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Manage service administration, income records, expenditure monitoring and cash handling procedures.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Investigate and report maintenance issues, ensuring facilities remain safe and welcoming.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Handle customer feedback and complaints professionally, resolving issues within agreed timescales.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Act as a designated Fire Warden and support safe evacuation procedures when required.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Contribute to service improvements and help achieve income and performance targets. </span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About You</strong></span></p>
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