Customer Service Advisor

Full-time Customer Service Advisor - Wigan – Full-Time -  Working 5 days over 7, between 8am and 8pm

£26,436.80 Per Annum | 40 Hours per Week

Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!

Join our friendly and dedicated team as a Customer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of the company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.

Why Join Us?

A Dynamic Work Environment: Be part of a team that takes pride in offering first-class customer service.
Growth Opportunities: We invest in your career, offering training and development to help you reach your potential.
Recognition & Support: Celebrate your successes and be rewarded for going the extra mile.

What will you be doing?:

• Providing outstanding service to customers over the phone, email, and live webchat.
• Offering tailored solutions to create seamless customer experiences.
• Staying informed about our services to offer natural, assured advice.
• Assisting with customer issues and keeping communication smooth and effective.

What will you bring?:

• Excellent communication and teamwork skills.
• The ability to stay calm and work efficiently under pressure.
• Strong time management, reliability, and a positive "can-do" attitude.
• A safety-first mindset and passion for problem-solving.

What is on offer to you?:

• Competitive Salary: £26,436.80 per annum

• Flexible Work Schedule: 40 hours per week 5 days over 7, between 8am and 8pm

• Comprehensive Training & Career Development
• Monthly Free Lunch & Employee Discounts
• Company Pension Scheme

Ready to Join a Company That Invests in You?

We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people – APPLY NOW!

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.